Privacy Policy

GreenGuard Weed Control ("GreenGuard," "we," "our") is committed to protecting the personal information of our customers. This policy explains what information we collect, how we use it, and the rights you have under the federal Personal Information Protection and Electronic Documents Act(PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

1. Information We Collect

We collect personal information necessary to provide weed control services:

• Contact details: name, phone number, email address, and service address
• Service history: treatment dates, products applied, property notes
• Payment information: processed through third-party payment processors; we do not store card numbers
• Website data: IP address, browser type, and pages visited via standard web analytics

2. How We Use Your Information

• Schedule and deliver weed control services at your property
• Send service confirmations, reminders, and follow-up communications
• Process payments and issue receipts
• Comply with provincial pesticide application record-keeping requirements
• Improve our service quality and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Disclosure to Third Parties

We may share your information only in the following circumstances:

• Service providers: Vendors who support our operations (scheduling software, email delivery, payment processing) under confidentiality agreements
• Legal obligation: Where required by law, court order, or regulatory authority
• Business transfer: In the event of a merger or acquisition, subject to the same privacy protections

4. Consent

By requesting a quote or entering into a service agreement, you consent to the collection and use of your personal information as described in this policy. You may withdraw consent at any time by contacting us in writing, subject to legal or contractual obligations that require us to retain certain records.

5. Retention

We retain personal information for as long as necessary to provide services and meet legal requirements. BC pesticide regulations require us to keep application records for a minimum of three years. We securely destroy information that is no longer needed.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. No method of internet transmission is completely secure, and we cannot guarantee absolute security.

7. Access and Correction

Under PIPEDA and BC PIPA, you have the right to request access to the personal information we hold about you and to correct inaccuracies. To make a request, contact us at hello@greenguard.ca. We will respond within 30 days.

8. Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behaviour. You can disable cookies in your browser settings; doing so may affect some website functionality.

9. Contact Us

For privacy inquiries, complaints, or access requests:

GreenGuard Weed Control
Yale Road, Chilliwack, BC V2R
Email: hello@greenguard.ca
Phone: (604) 555-0000

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or the BC Information and Privacy Commissioner at oipc.bc.ca.

10. Changes to This Policy

We may update this policy from time to time. We will post the revised version on this page with an updated effective date. Continued use of our services after a change constitutes acceptance of the revised policy.